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Warby Parker Inc. (WRBY)·Q3 2025 Earnings Summary
Executive Summary
- Q3 2025 delivered accelerating growth and strong profitability: revenue +15.2% YoY to $221.7M, Adjusted EBITDA +$8.4M YoY to $25.7M (11.6% margin), and GAAP diluted EPS of $0.05; active customers rose 9.3% to 2.66M and ARPC increased 4.8% to $320 .
- Versus S&P Global consensus, WRBY posted an EPS beat but slight revenue miss: Primary EPS $0.124 vs $0.090 estimate; revenue $221.7M vs $224.5M estimate (−1.3%); management delivered margin outperformance despite lower-than-planned revenue via SG&A leverage and tariff mitigation . Values retrieved from S&P Global.*
- Guidance: FY25 revenue cut to $871–$874M (from $880–$888M) while FY25 Adjusted EBITDA held at $98–$101M with higher margin (11.3–11.6% vs 11.1–11.4% prior). Q4 revenue guided to $211–$214M and Adjusted EBITDA to $18–$21M (9.2% margin midpoint) .
- Strategic catalysts: “Act 3” centered on AI—virtual try-on/Advisor traction, optical lab upgrades, and intelligent eyewear with Google and Samsung—plus record retail productivity and densification (313 stores; first 5 Target shop‑in‑shops) .
What Went Well and What Went Wrong
What Went Well
- Operating leverage and profitability: Adjusted EBITDA rose to $25.7M (+$8.4M YoY) with margin +260 bps YoY to 11.6% on non‑marketing SG&A leverage; cash ended at $280.4M; YTD FCF $35.6M .
- Retail strength and productivity: Retail revenue +20.2% YoY, record retail productivity (103.8%), 15 new stores opened (313 total), and expanding exam capacity (275 stores with exam suites, 88% of fleet) .
- AI/product roadmap momentum: Management framed “Act 3” around AI (Advisor increasing conversion, virtual try-on, content creation efficiencies) and revealed a Samsung partnership alongside Google to bring intelligent eyewear to market .
Management quotes:
- “We’re energized to create new products like AI glasses, enhance the customer experience and drive productivity.” — Neil Blumenthal .
- “We meaningfully expanded profitability this quarter… and are well‑positioned to take share in any environment.” — Dave Gilboa .
What Went Wrong
- Top-line mix headwinds: A shift toward entry $95 frames weighed on ASP; contacts growth moderated in September/October due to softer consumer sentiment among younger cohorts .
- Tariff pressure and gross margin: Reported gross margin dipped YoY to 54.1% (from 54.5%) on tariffs, contacts mix, and shipping costs (partially offset by progressive lens mix and selective price increases) .
- FY revenue guide cut: FY25 revenue reduced to $871–$874M (from $880–$888M) as management adopted a more conservative view on macro/consumer trends; Q4 revenue growth guided to ~11–12% YoY .
Financial Results
Estimates vs. actual (S&P Global):
Notes: EPS comparison uses S&P Global “Primary EPS” (normalized) framework; WRBY does not guide to non‑GAAP EPS and emphasizes Adjusted EBITDA. Values retrieved from S&P Global.*
KPI and mix (current quarter focus):
- Active customers: 2.66M (+9.3% YoY TTM) .
- ARPC: $320 (+4.8% YoY TTM) .
- Store count: 313 (15 openings in Q3) .
- Retail mix: 73% of overall business; retail revenue +20.2% YoY; e‑commerce +3.2% YoY .
- Product/category: Glasses revenue +~13% YoY; contacts +21% YoY and 11.5% of revenue (vs 10.9% in Q3’24); eye exams +41% YoY and 6.5% of revenue .
- Retail productivity: 103.8% (highest quarterly since 2022) .
Guidance Changes
Additional outlook commentary: Full-year gross margin expected “mid‑50s” with tariff mitigation; SBC 2–4% of revenue .
Earnings Call Themes & Trends
Management Commentary
- Strategic direction: “We believe we are entering Warby Parker’s third act… defined by innovation through AI… to create beautifully designed intelligent eyewear” (partners Google and Samsung) .
- Operating discipline: “Adjusted EBITDA profitability ahead of our guidance on lower‑than‑planned revenue… raising our Adjusted EBITDA margin expectations” .
- Retail and exams: “Retail revenue grew 20%… highest number of openings in a single quarter… eye exam business grew 41% YoY to 6.5% of revenue” .
- Channel/product: “$95 frame styles outperformed relative to higher price points, which impacted ASP… contacts growth decelerated as broader consumer sentiment softened” .
- Tariffs: “Mitigation strategies… offset the impact of tariffs… holding full‑year Adjusted EBITDA guidance” .
Q&A Highlights
- Mix and ASP: Younger/single‑vision customers showed smaller baskets and shift to $95 frames; progressives and higher‑income cohorts remain resilient; selective price increases on premium lenses did not drive trade‑down in progressive cohort .
- Long‑term algorithm: Confidence in sustained high growth with 100–200 bps annual Adjusted EBITDA margin expansion; long‑term target ~20% Adjusted EBITDA .
- AI initiatives: Broad adoption across design, CX, and content creation; Advisor improves conversion; every corporate team member using AI tools .
- Target shop‑in‑shops: Early performance in line with expectations; learning on placements; plan to open a similar number next year .
- Channel evolution: Sunsetting Home Try‑On and Scout to simplify ops and reallocate resources; e‑com direct frame purchases showing healthy growth as HTO headwind diminishes .
- Pricing philosophy: Prioritize sustainable growth and customer value over category price‑led growth; maintain $95 entry point while expanding higher‑end options (precision progressives, lens enhancements) .
Estimates Context
- Q3 2025 results vs S&P Global consensus: Primary EPS $0.124 vs $0.090 estimate (beat); revenue $221.7M vs $224.5M estimate (miss ~1.3%). Management exceeded internal margin expectations via non‑marketing SG&A leverage despite lower revenue . Values retrieved from S&P Global.*
- Implications: Street models likely shift mix/ASP assumptions lower and SG&A leverage higher; FY revenue cut formalizes a more conservative near‑term macro view while EBITDA dollars and margin improve, suggesting estimate revisions skew neutral-to-positive on profit metrics despite slightly lower top-line.*
Key Takeaways for Investors
- Profit over growth near term: Despite a modest revenue miss and guide cut, WRBY is delivering consistent margin expansion and maintained FY25 Adjusted EBITDA, highlighting operating discipline and tariff mitigation .
- AI as multiple catalysts: Near‑term conversion and cost benefits (Advisor, content efficiencies), and medium‑term product optionality via intelligent eyewear with Google and Samsung .
- Retail engine remains robust: Record productivity, expanding exams, and densification (incl. Target shop‑in‑shops) continue to compound store economics and omni demand capture .
- Mix watchouts: $95 frame outperformance and softer contacts in Sept/Oct reflect younger‑cohort pressure; monitor ASP and contacts mix into Q4 seasonality .
- Guide construction is prudent: Q4 guide assumes September/October trends persist; execution on SG&A leverage and gross margin “mid‑50s” supports continued EBITDA beats risk .
- Cash/FCF strength: $280M cash, third consecutive year of positive FCF expected; undrawn $120M facility provides flexibility for growth investments .
- Trading setup: Near‑term stock moves likely hinge on revenue trajectory vs conservative Q4 guide and AI/retail catalysts; sustained EBITDA momentum and AI narrative could drive rerating if top line stabilizes.
Footnote: *Values retrieved from S&P Global.